Effective Date: 01.08.2026

At Phoenix Wa LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our custom DTF printing services.

By using our website or services, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

Billing and shipping address

Payment information (processed securely by third-party payment providers)

b. Order & Design Information

Uploaded artwork and design files

Order details (product type, sizes, quantities, print placement)

c. Technical Information

IP address

Browser type and device information

Pages visited and interactions with our website

Cookies and similar tracking technologies

  1. How We Use Your Information

We use your information to:

Process and fulfill orders

Communicate order updates and support requests

Improve our website, services, and customer experience

Prevent fraud and unauthorized activity

Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

  1. Artwork & Uploaded Files

All uploaded artwork remains the property of the customer.

Uploaded files are used solely for order fulfillment and production.

We are not responsible for copyrighted or trademarked material submitted by customers.

We reserve the right to refuse artwork that violates laws or third-party rights.

  1. Payment Security

All payments are processed through secure third-party payment gateways.
We do not store or have access to full credit card details on our servers.

  1. Cookies & Tracking Technologies

We use cookies to:

Enable website functionality

Analyze traffic and usage patterns

Improve performance and user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

  1. Sharing of Information

We may share information only with:

Payment processors

Shipping carriers

Service providers necessary to operate our business

These parties are required to keep your information confidential and use it only for intended purposes.

  1. Data Retention

We retain personal and order information only as long as necessary to:

Fulfill orders

Comply with legal and accounting requirements

Resolve disputes

Artwork files may be deleted after order completion unless retention is required for reprints or customer requests.

  1. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request corrections or deletions

Opt out of marketing communications

Requests can be made by contacting us using the information below.

  1. Children’s Privacy

Our services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.

  1. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

  1. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: westprinttee@gmail.com
Business Name: Phoneix Wa LLC
Location: Kent, WA 98031